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IFMA CFM Exam Syllabus Topics:

Topic	Details
Topic 1	Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.
Topic 2	Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.
Topic 3	Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.
Topic 4	Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.
Topic 5	Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.
Topic 6	Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.
Topic 7	Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Topic 8	Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.
Topic 9	Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.

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IFMA Certified Facility Manager Sample Questions (Q139-Q144):

NEW QUESTION # 139
You are selecting a contractor or vendor for a project. You are concerned about project risk due to the technical nature of the project. What selection criteria will you use to reduce risk?

A. Contractor provides warranties that meet your specific time period
B. Contractor uses a project management approach that ensures a successful project
C. Contractor understands project requirements and possesses required skills and knowledge

Answer: C

Explanation:
The best way to reduce project risk is to select a contractor who fully understands project requirements and possesses the required technical skills (Option B).
Why Option B is Correct?
* Technical expertise minimizes risks related to design flaws, delays, and cost overruns.
* A contractor with proven experience and skills can anticipate and address project challenges.
* IFMA's Project Management Core Competency emphasizes that vendor selection should prioritize technical capability to ensure project success.
Why Other Options Are Incorrect?
* Option A (Warranties): Warranties only cover defects after completion, not risks during execution.
* Option C (Project management approach): A good approach helps, but the contractor's technical skills are the most important risk factor.

NEW QUESTION # 140
When would an organization choose a lease with a purchase option?

A. When it needs to partner with a developer.
B. When tax rebates cannot be applied.
C. When it has long-term plans to develop the real estate.
D. When it lacks the initial capital for the purchase.

Answer: D

Explanation:
A lease with a purchase option is commonly chosen when an organization lacks the initial capital for an outright property purchase. This arrangement allows the organization to secure the use of a facility while deferring the financial burden of full ownership until later. Such an approach provides flexibility, preserves cash flow, and allows time to assess whether the location meets long-term strategic needs. Facility managers must consider factors like lease terms, maintenance obligations, and future financial impact before opting for this strategy.

NEW QUESTION # 141
What mechanism should be used to evaluate the work of an outsourced property management contract?

A. Clearly identify Key Performance Indicators.
B. Research Best Practices for outsourcing.
C. Describe the expected performance of the contract.
D. Create a checklist in the scope of work.

Answer: A

Explanation:
Key Performance Indicators (KPIs) are essential for measuring the success of outsourced facility management services.TheIFMA Finance and Business competencyemphasizes performance-based contracts and measurable service levels.
* Option C (KPIs) is correctbecausequantifiable metrics ensure objective performance evaluation.
* Option A (Checklist in Scope of Work)provides clarity butdoes not measure ongoing performance.
* Option B (Describing Expected Performance)is important butlacks measurable targets.
* Option D (Researching Best Practices)informs strategy butdoes not provide direct evaluation mechanisms.
KPIsenhance accountability, ensure service quality, and align contractor performance with business goals.

NEW QUESTION # 142
What is the PRIMARY purpose of the Incident Command System (ICS)?

A. Effectively respond to any incident.
B. Respond to large incidents.
C. Meet the needs of large operational staff.
D. Avoid duplication of efforts in any incident.

Answer: A

Explanation:
TheIncident Command System (ICS) is designed to manage any type of incident effectively, regardless of size.IFMA's Risk Management competencyincludesemergency preparedness and response coordination.
* Option C is correctbecause ICSprovides a standardized response structure adaptable to any situation.
* Option A (Large Incidents Only)is incorrect because ICS applies toboth small and large incidents.
* Option B (Avoid Duplication)is a benefit butnot the primary purpose.
* Option D (Operational Staff Management)is a function butnot the central goal.
ICS is widely used indisaster management, security incidents, and emergency response.

NEW QUESTION # 143
You are looking for ways to bring a project plan in on budget and on time. The project is still in the planning phase. At this time, the project's staffing is set up to be contracted for everything except project management.
You think that human resources might be a constraint that you could change to re-balance the project's budget. Where would you look for human resources that would help bring down the project budget?

A. Plan to have 24x7 shifts. This will decrease the time length of the project, which will cut the staffing requirements.
B. Ask contractors to cut their staffing model to match your budget. Contractors tend to over-budgetstaff as a way to build in contingency.
C. Use in-house staff that either have the desired skills or are seeking to develop skills and experiences.This may mean negotiating trade-offs with other projects or departments.
D. Use students and volunteer labor. Since these individuals work without payment, they will extend your workforce and accomplish the work under close supervision of skilled staff.

Answer: C

Explanation:
Usingin-house staffwithrelevant skills or development interestsis the most practical and cost-effective way to manage the project budget. This approach:
* Reduces external labor costsby leveraging existing workforce.
* Enhances staff skill development, improving organizational competency.
* Balances workload across departments, ensuring optimal resource use.
Whilestudents and volunteers (A)lack reliability and expertise,24x7 shifts (B)may lead toburnout and inefficiency. Asking contractors tocut staff (C)can compromise quality and lead to project delays.

NEW QUESTION # 144
......

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